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After Sales Care

De'Longhi

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After Sales Care
De'Longhi
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After Sales

De'Longhi UK
Commissioned by De'Longhi to help them promote their brand new Service Centre, located at their UK Headquarters.

Overview

An authentic, interview led film with engaging footage of the process
After having a tour of the facility and learning more from the After Sales lead, Rob, we decided to represent a customer journey and encompass all the key benefits through a more natural flow.
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The process

A premium look and feel
De'Longhi are all about premium quality and it was imperative to us that the style of editing reflected this attention to detail. We used layering effects to enhance the moments of detail and small touches that they do to create the best experience for the customer.
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After Sales Care
A still from the film
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After Sales Care
A still from the film
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After Sales Care
A still from the film
After Sales Care
Watch the film
“We came to Millstream Productions through a recommendation and they didn’t disappoint. They were professional, friendly and flexible in their approach which made it easy for us to work with them. We had a story to tell and they helped us to reach our audience.”
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Rob Walker
After Sales, De'Longhi