After Sales Care
Commissioned by De'Longhi to help them promote their brand new Service Centre, located at their UK Headquarters.
An authentic, interview led film with engaging footage of the process
After having a tour of the facility and learning more from the After Sales lead, Rob, we decided to represent a customer journey and encompass all the key benefits through a more natural flow.
A premium look and feel
De'Longhi are all about premium quality and it was imperative to us that the style of editing reflected this attention to detail. We used layering effects to enhance the moments of detail and small touches that they do to create the best experience for the customer.
“We came to Millstream Productions through a recommendation and they didn’t disappoint. They were professional, friendly and flexible in their approach which made it easy for us to work with them. We had a story to tell and they helped us to reach our audience.”